WALLET CHARGES EXPLAINED
Why You MUST Keep Your Wallet Funded
Your wallet in Zip360 powers essential services like email notifications, SMS, and phone calls inside your account. These features are pay-as-you-go and rely on your wallet balance to function. If your wallet runs out of funds, these tools will stop working — which could mean missed leads, failed follow-ups, or paused automations.
To prevent this, Zip360 has an auto-recharge system: if your wallet drops below $0, it will automatically recharge with $10 from your saved card on your account to keep your services running without interruption. Keeping your wallet funded ensures your communications stay active and your business operates smoothly.
Some Examples of Wallet Charges
AI Tools
Content Writing, Chatbot Responses
Charges for using AI-powered features like content generation and chat automation.
Example: Conversation AI: $10 allows 355 messages, Content AI $10 allows 80 000 words or 120 Images, Funnel AI $10 will allow 5 Funnels.
Email Marketing
Campaigns, Transactional Emails, Email Notifications
Billed per email sent. Example: $10 allows approximately 11 000 emails.
SMS & MMS Messaging
Outgoing Text and Multimedia Messages
Charges for SMS and MMS, including automated replies.
Phone Calls
Outbound Calls, Voicemail Drops
Fees for calls made through the platform’s dialler and voicemail drops.
Example: $10 allows about 680 minutes talk time or 1200 text messages
WhatsApp Messaging
Automated & Manual WhatsApp Messages
Charges for each message sent via WhatsApp integration.
Example: $10 allows 95 conversations
Voice Drops
Pre-recorded Voice Messages
Fees for sending recorded voice messages.
Call Tracking
Inbound & Outbound Call Tracking
Charges for tracking and recording calls through the platform.
Social Media Posting
High-Volume Posts
Excessive posts via the scheduling tool may incur extra charges.
Membership Sites
Bandwidth & Hosting
Charges for excessive bandwidth or hosting usage.
Google & Facebook Ads
Ad Spend
Separate billing for ad budgets managed through the platform.
Inbound Charges
Incoming Texts & Calls
Fees for receiving SMS, MMS, or calls through the platform.
Reputation Management
Review Requests
Charges for sending review requests via SMS or email.
Example: $10 allows 90 reviews
Calendar Notifications
Appointment Reminders
Charges for SMS/email notifications related to bookings.
Custom Domains
Domain Management
Additional charges for domain registration or management.
*Pricing available after user action to comply with platform policy
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